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Refunds & Returns Policy

At Alchemique, your satisfaction is our top priority. We aim to provide a smooth shopping experience, offering clear policies for order cancellations, refunds, and returns.


Order Cancellation


Refund Policy

We proudly offer absolute satisfaction guarantees. Refunds are available under the following conditions:

Exceptions (Refunds Not Available):

Note: Photo evidence may be required for items that are damaged or not as described. Claims for such issues must be submitted within 14 days of receiving the product.


Returns and Exchanges

We offer a 30-day money-back guarantee for all products. If you are not satisfied with your purchase, you may return it for a replacement or refund.

Important Notes:


Are There Any Items I Can’t Return?

Hygiene and customer safety are our top priorities. For this reason, the following items cannot be returned:


How Our Supplier Handles Refunds and Returns

We collaborate with reliable suppliers to ensure a seamless process for returns and exchanges. Below are additional conditions managed by our suppliers:


Contact Us

For any questions or concerns regarding refunds, returns, or exchanges, please contact us at support@alchemique.com. Our team is always ready to assist you and provide the best solutions.

Why alchemique.com?

Uncompromised Quality
Experience enduring elegance and durability with our premium collection
Curated Selection
Discover exceptional products for your refined lifestyle in our handpicked collection
Exclusive Deals
Access special savings on luxurious items, elevating your experience for less
EXPRESS DELIVERY
FREE RETURNS
EXCEPTIONAL CUSTOMER SERVICE
SAFE PAYMENTS
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