At our company, we take pride in providing fast and reliable international shipping services. Our orders are dispatched directly from our warehouses located in the USA, China, and across Europe, ensuring prompt delivery to customers worldwide. For customers in the United States, we ship through our dedicated Fulfillment Center inSouthern California, enabling us to deliver the trendiest, top-selling products with efficiency and care.
All our shipping options come with tracking information, so you can easily monitor your package as it makes its way to you. We are committed to delivering a seamless shopping experience and appreciate your trust in us.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after you place your order.
Once your order has shipped, you will receive an email with a tracking number to monitor your package.
SHIPPING TO OVER 200 COUNTRIES
At our company, we offer worldwide international shipping options to bring our products to customers all over the globe. However, due to certain restrictions, there may be a few countries that we are unable to ship to. If your location is affected, a member of our team will reach out to you with further information.
Estimated Shipping Times
Shipping times vary depending on your destination and the type of product ordered. Below are our estimated delivery times:
Location
Estimated Shipping Time
United States
5–20 business days
Canada & Europe
5–20 business days
Australia & New Zealand
5–25 business days
Central & South America
5–25 business days
Asia
5–20 business days
Africa
5–25 business days
Note: During peak seasons or high-demand periods, delivery times may be slightly extended.
Max delivery time – 45 business days.
*This doesn’t include our 1-3 day processing time.
CUSTOMS
Please be aware that we are not responsible for any additional customs or import duties that may be charged on your order once it reaches your country. By placing an order with us, you acknowledge and accept that your package may be subject to these additional charges and that one or more packages may be shipped to you. We apologize for any inconvenience this may cause and appreciate your understanding.
Delivery Options
We offer flexible delivery options to suit your needs:
Business Addresses: Deliveries can be made to business addresses if it’s more convenient.
PO Boxes: We can deliver to PO Box addresses upon request.
APO/FPO Military Addresses: We proudly ship to all U.S. territories, including APO/FPO military addresses.
Tracking Your Order
Once your order has left our Fulfillment Center, you will receive an email with a tracking number to follow your package’s journey.
Tracking information may take up to 48 hours to update.
For orders within the United States, if you haven’t received your order within six days of receiving your shipping confirmation email, please contact us at support@alchemique.com with your name and order number, and we will look into it for you.
Contact Us
If you have any questions regarding our Shipping and Delivery Policy, feel free to reach out to us at support@alchemique.com, and we will do our best to assist you.